Legal
Privacy Policy
Effective October 11, 2026
This Privacy Policy explains how DelloFlix ("DelloFlix," "we," "us" or "our") collects, uses, shares and protects information when you visit delloflix.com, contact us or work with us. By using this website, you agree to the practices described here.
Information we collect
We collect two kinds of information:
- Information you give us. Details you send through our website forms, by email, by phone, when you book a call through our scheduling tool, or through social media messages. This can include your name, email address, phone number, business name, and anything you choose to tell us about your project.
- Basic usage data. When you browse the site, Google Analytics and our website hosting and analytics provider collect information such as the pages you view, your device and browser type, and your approximate location (for example, city or region). This includes clicks on our call, email and booking links, so we can see which ways of contacting us are most useful.
How we use information
We use the information we collect to:
- Respond to your inquiries and questions
- Schedule and hold calls and meetings
- Deliver the services you hire us for
- Improve the website and the experience of using it
- Measure how well our marketing is working
Who we share it with
We share information only with service providers that help us run the website and our business, such as Google Analytics, our website hosting and analytics provider, our scheduling tool and our email provider. They receive only what they need to perform their service for us.
We do not sell your personal information. We may also disclose information if required by law or to protect our rights, our clients or the public.
Cookies and analytics
Google Analytics uses cookies and similar technologies to understand how visitors use the site. Our website hosting and analytics provider measures page visits in aggregate. You can opt out in several ways:
- Block or delete cookies in your browser settings. Most browsers also offer private browsing modes.
- Install the Google Analytics Opt-out Browser Add-on.
Blocking cookies will not stop the website from working.
Data retention
We keep information you send us for as long as we need it to respond to you, provide our services, and meet our legal, tax and accounting obligations. Analytics data is kept according to the retention settings of Google Analytics and our website hosting and analytics provider. When information is no longer needed, we delete it or make it anonymous.
Your choices
You can ask us to show you the personal information we hold about you, correct it, or delete it. To make a request, email sales@delloflix.com. We may need to confirm your identity before acting on your request, and we will respond within a reasonable time.
If you no longer want to hear from us, reply to any email we send and ask to be removed, or email us directly.
Security
We use reasonable measures to protect your information, including secure (HTTPS) connections and trusted service providers. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, email us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the effective date at the top.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
DelloFlix836 Guilford Ave, Baltimore, MD 21202sales@delloflix.com(240) 713-9745